EMMS FACILITIES MANAGEMENT SERVICES

EMMS was created with a sincere belief to bring added value to the Healthcare professionals by providing exceptional operation and maintenance services to Hospitals and other facilities.

Being an innovative and technology-led company, EMMS aims to become a market leader in the fledgling facility management and maintenance sector.

This belief was and still is crowned by deep passion for excellence; No room for 99% perfection as people’s lives rely on the 1% and for that a 100% safety and quality of work are not even an option.

Believing in the importance of delivering a top of the line quality in work, EMMS always strives for perfection through working under international norms and standards; EMMS operates and play a major role in hospitals to align with major accreditation bodies requirements (JCI,HAS…) being also certified with the ISO 9001-2008.

CEO MESSAGE

“Every day we challenge the status quo in a continuous query for greatness, and we believe that the Healthcare quality requires us to challenge today’s best practice and have the courage to be the innovators and early adopters. We look for greatness, as good is the enemy of great”.

Eng. Rony Abdel Hay
Chairman & CEO

MISSION

EMMS is committed and dedicated to the idea that every client is a long term relationship. We treat each facility as if it’s our home.

VALUES

• Respect: The basic dignity of the Human Person is the guiding principle in all our policies, procedures and interactions.
• Integrity: Integrity means that we consistently truthful, that we observe ethical standards, and that we promptly acknowledge errors.
• Compassion: Compassion is the way we share deep concern, love, and care toward each person.
• Excellence: Excellence is the result of our willingness to be creative, and to seek new approaches to improve the quality of our work. Excellence is our way of demonstrating that we can always be more, and we can always be better.

QUALITY STATEMENT

Adding value for customers:
We are committed to consistently add value for customers by understanding, anticipating and fulfilling needs, expectations and opportunities.

Harnessing creativity & innovation:
We are committed to generate increased value and levels of performance through continual improvement and systematic innovation by harnessing the creativity of our stakeholders.

Leading with vision, inspiration & integrity:
We are committed to consistently to conduct our business in line with our vision, mission and values. Sustainability Vision, Mission & Values

Managing with agility:
We are committed to conduct our business in a systematic manner to enhance our ability to identify and respond effectively and efficiently to opportunities and threats.

Succeeding through the talent of people:
We value our people and create a culture of empowerment for the achievement of both organizational and personal goals.

Sustaining outstanding results:
We are committed to achieve sustained outstanding results that meet both the short and long term needs of all our clients, within the context of our business environment.

OUR SERVICES

A single facility encounters a broad range of facility maintenance issues every week, month and year.

Regular, preventive maintenance helps maintain a clean , consistent appearance in your locations, while optimizing functionality

Because the unexpected is bound to happen, EMMS service providers are ready to fix any unexpected problems  using best business practice to improve efficiency, by reducing operating costs while increasing productivity.

SOFT SERVICES

• Cleaning Services to cover all common areas
• Hygiene services Management
• Waste Management : work on integrating the concept of garbage segregation
• Soft Landscaping
• Pest Control Management
• Space Management
• Energy Management

HARD SERVICES

• HVAC System (Split & Fan Coil Units Preventive Maintenance)
• Fresh Air and Exhaust Fans maintenance
• Fabric Maintenance in common areas
• Fire & Security Systems check
• Management of Generators regular maintenance
• Management of Lifts regular maintenance
• Lighting and electrical outlets Maintenance
• Project Management
• Plumbing & Drainage Maintenance
• Follow up on Buildings connection to utilities
• Medical Devices Corrective Maintenance
• Medical Devices Preventive Maintenance

SERVICES & CONSULTANCIES

• Collection of co-owners’ financial obligations
• Yearly Budgeting
• Organizing co-owners general meetings
• Procurement of consumables and purchases, tendering
• Concierge and security service Management
• Monitoring of Fuel consumption for Generators
• Monitoring of Water levels and water quality testing
• Manage, monitor, and control subcontractors works
• Coordinate all governmental related paper works

EMMS POLICY

EMMS is committed to providing a safe and healthy working environment for all of its employees, and clients, directly or indirectly related to the delivery of our quality facilities management services. We are focused on securing total customer satisfaction through the use of innovative technology and organizational excellence in a sustainable and environmental friendly manner.

EMMS will constantly endeavor to achieve its strategic objectives through the following practices:

• Creating and following policies and procedures that prevent injuries, ill health and environmental pollution
• Securing customer satisfaction through excellent service delivery
• Providing sufficient training and material resources to enhance competence levels and ensuring the well being of our employees
• Complying with all applicable legal and other requirements with regards to all aspects of Health, Safety, Environment & Quality
• Implementing, maintaining and regularly monitoring the performance of Integrated Management Systems throughout EMMS as per the standards set out in ISO 9001
• Respecting the environment through efficient integrated waste, energy and water management, using eco-friendly chemicals wherever possible and managing the carbon emissions generated by our operations.

INNOVATION

“Innovation is fundamental – and we aim to provide this to our clients both on a standard, but also on a high level as everyone has their own challenges and objectives to meet”.

In the current business environment, the sustained management of innovation and change is a necessity. In EMMS we manage innovation through the following key aspects:

Leadership that believes in innovation and proactive change management.

• Organizational culture that encourages innovation.
• Innovation as a strategic aspect.
• Innovation organization.
• Availability of innovation resources.
• Innovation process.
• Knowledge management.
• Market orientation.